| Course Title | Delivery Method | Date(s) | Fee | Status |
|---|---|---|---|---|
Human Resources and the Public Manager: Creating An Inclusive Workplace Culture CELG-6180-FA24-1 | FULLY ONLINE (Canvas) | September 23 - October 20, 2024 | $1,500 | Register Online |
Program Overview
Course Introduction
The Human Resources and the Public Manager: Creating An Inclusive Workplace Culture Certificate Program is a transformative experience designed for public managers who desire to create a high-performing, sustainable workplace culture and foster inclusivity within their organizations and teams. You will be introduced to strategies for partnering with your human resources unit to build an inclusive talent management process. Designing the culture of your team and providing leadership for the people in your organization requires an understanding of the key functions and principles of Human Resources. By understanding the available resources, you will learn practical ways to manage the unique perspectives of all employees, promoting open communication, collaboration, and mutual respect.
WHO SHOULD REGISTER TO ATTEND?
For those new to management and those who aspire to recruit, train, motivate, and retain employees effectively, this dynamic and interactive program will equip you with the knowledge and tools to create a more inclusive and equitable work environment. You'll dive deep into the core concepts of human resource management, diversity, equity, inclusion, and belonging, exploring their significance in public organizations through compelling case studies highlighting the tangible benefits of a diverse workplace. By the end of this certificate program, you will be equipped with practical strategies to create a more effective and innovative public organization. Join us and become an informed consumer of human resources and a champion of inclusivity in public management!
Module 1: Applying Strategic Human Resources Concepts to Management and Leadership
Week 1:
In the first week, participants will learn about the fundamental concepts and functions of human resources management as they apply to public organizations and the particular challenges facing public sector managers. Through learning resources and application activities, participants will explore the relationship between the employee and the organization and gain insights into the difference between transactional and strategic human resources.
Week 2:
This week, continuing the exploration of strategic human resource management, participants will learn about the talent lifecycle, from recruitment to development to performance management. Through learning resources and application activities, participants will also explore the legal rights of employers and employees and their individual responsibilities.
Module 2: Creating an Inclusive Culture
Week 3:
This week, participants will be introduced to the concepts of organizational culture and the pivotal role of diversity, equity, and inclusion in shaping and enriching the culture. Through learning resources and application activities, participants will be introduced to various forms of diversity.
Week 4:
In the program's final week, participants will gain insights into the elements of a strong workplace culture and understand the role managers play in shaping the culture in their organizations. Participants will explore effective methods for navigating a multigenerational workforce, addressing communication gaps and work style differences, and leveraging the strengths of diverse age groups to foster collaboration and innovation. Through learning resources and application activities, participants will learn strategies to create an equitable culture where employees feel a sense of belonging.
Program Topics
Please note that the order of topics and instructors is subject to change.
Week 1
Learning Objectives
At the end of this module, participants will be able to:
- Explain the importance of understanding Human Resources practices
- Understand how to incorporate HR practices into management practices
- Identify the key elements of strategic human resources management
- Identify key roles and responsibilities for managers related to human resources
Week 2
Learning Objectives
At the end of this module, participants will be able to:
- Understand best practices in recruitment consistent with creating an inclusive environment
- Explain the importance of key employment laws and regulations including protected
classes - Define and apply best practices for performance management
- Identify and incorporate practices consistent with the concepts of emotional intelligence
and a growth mindset into talent management
Week 3
Learning Objectives
At the end of this module, participants will be able to:
- Define what is meant by diversity, equity and inclusion
- Explain the importance of diversity, equity, and inclusion, and their impact on
organizational effectiveness and innovation - Explain the concept of organizational culture and the key elements that form culture
Week 4
Learning Objectives
At the end of this module, participants will be able to:
- Explain generational differences and the role they play in influencing organizational culture
and dynamics - Identify aspects of a workplace culture that is strong in diversity, equity, and inclusion
- Identify the role of the manager in building a diverse, equitable, and inclusive organization
- Understand the concepts of psychological safety and safe spaces
Certification (CEU's)
Earn up to 16 CEUs for completing this program.
- CMFO:
- Office Management & Ancillary Subjects – 12.0 hours
- Ethics – 4.0 hours
- CCFO:
- Office Management & Ancillary Subjects – 12.0 hours
- Ethics – 4.0 hours
- CTC:
- General/Secondary – 12.0 hours
- Ethics – 4.0 hours
- CPWM:
- Management – 12.0 hours
- Ethics – 4.0 hours
- RMC:
- Professional Development – 12.0 hours
- Ethics – 4.0 hours
- QPA:
- Office Admin./General Duties – 12.0 hours
- Ethics – 4.0 hours
- RPPO/S:
- Management/Supervision – 12.0 hours
- Ethics – 4.0 hours